Heather C.

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Activity overview

Latest activity by Heather C.
  • Heather C. created an article,

    My Client Portal Settings

    Use the Client Portal Settings link to select service types available to clients when scheduling appointments, turn on email notifications for scheduled appointments, and select locations available...

  • Heather C. created an article,

    Insurance Eligibility FAQ

    What does it mean when it says I need to be enrolled for Eligibility? Do I need to enroll? If you would like to use the Eligibility feature and you went through claims and ERA enrollment prior to S...

  • Heather C. created an article,

    10/26/22 - New Requirements for SMS Text Reminders - FAQ

    New Requirements for SMS Text Reminders Why are the information requirements changing? Cell phone carriers have increased their efforts to reduce spam resulting in the filtering of SMS messages and...

  • Heather C. created an article,

    Manage Appointments in the Client Portal

      [Reschedule from Appointments Tab] [Reschedule from Calendar Tab] [Cancel Appointment]  Reschedule from the Appointments Tab Click the Appointments tab. Click Reschedule for the appointment. The...

  • Heather C. created an article,

    Therapist: Copy Secure Message to the Contact Log

     Permissions: You must have Therapist Permissions.  In Client Messaging, you can send & copy secure messages to your client's contact log. This allows you to have all communications with the client...

  • Heather C. created an article,

    View Copied Secure Message in the Contact Log

      Permissions: You must have Therapist Permissions.  You have the ability to view messages you have copied from secure messaging in the client's contact log. View Copied Secure Message NOTE: Copied...

  • Heather C. created an article,

    Set Task Occurrences

    You have the ability to set an occurrence schedule for your tasks. This will help you avoid having to create a new task for each occurrence on your My Task list. You can set recurring tasks to Dail...

  • Heather C. created an article,

    Copy an Exostar Registration to an Additional Account

    Providers who already have an existing Exostar account will get a Possible Duplicate Registration alert during the EPCS identity proofing process after they click the Order Token button. If a provi...

  • Heather C. created an article,

    Third-Party Sponsored Content in NewCropRx

    NewCrop engages with third parties to provide sponsored content within the NewCropRx application at the point of prescribing. Sponsored content includes advertisements, coupons and other patient be...

  • Heather C. created an article,

    A Day in the Life of an Admin

    NewCrop is set up to help administrators, such as non-prescribing office staff, assist in getting prescriptions sent out to patient pharmacies. While an admin's exact process will be determined by ...