As our e-Prescribing solution is offered through a family product, NewCrop, you can find information on scheduled maintenance, bug fixes and system uptime by accessing the NewCrop Status Page. You will also see announcements for release days within the e-Prescribing windows on the Tasks and Admin tabs while in the platform.
NOTE: Access the TheraNest Status Page for TheraNest system updates.
NewCrop Status Page
The NewCrop Status Page displays a list of all upcoming scheduled maintenance dates. Scroll down review System Metrics and Past Incidents.
Click the Subscribe to Updates button in the top right corner of the page to get email notifications whenever NewCrop creates, updates or resolves an incident.
Release Announcements in NewCrop
NewCrop also displays status announcements on the Tasks and Admin Tabs. Click the View Latest Updates link to access the NewCrop Status Page for more information.