TheraNest utilizes ZenDesk for Support . You are able to submit Support Requests and check the status of existing Support Requests. You can reset your Password after you setup your Support Account if you forget it or have misplaced it.
- Navigate to https://theranest.zendesk.com/hc/en-us
- Click Sign In link in upper right corner and Sign In window displays.
- Click Forgot my Password link.
- Enter the email address associated with your Support Account and click Submit.
- Check your email and follow instructions given to reset your Password.
NOTE: It is important to create a strong password to keep your account secure. Please create a password that meets the minimum requirements:
- Password length: 8-64 characters
- Special characters allowed but not required (for example - !@#$%^&*)
- After creating a new password, a message displays to confirm the minimum requirements have been met.