Check Existing Support Requests and User Community Contributions

TheraNest uses ZenDesk as its support system. This is GOOD news for you! It means a streamlined communication and more TheraNest resources at your finger tips.

Things to Know

• Check out our Support Update FAQ
• You will be able to submit Support Requests from all same places you're used to.
• Once you've submitted a Support Request, you will receive a confirmation email that the Request has been received. You will receive emails with updates and can easily reply to the email

Before you Begin: Ensure that you have setup your Support Account.

Jump to Section: [Check Existing Support Requests] [Review User Community Contributions]

Check Existing Support Requests

Once you have created an account you can easily access your Support Requests.

1. Navigate to https://theranest.zendesk.com/hc/en-us 
2. Click Sign In link in upper right corner.
3. Enter Email Address and Password created above.
4. Now that you are logged in, click you Name at top right of screen.
5. Select My Activities.
6. Support Requests will display.
   
   

Review User Community Contributions: Posts, Comments, and Follows

Once you have created an account, you can easily access your contributions (posts and comments) and follows.

Once logged in, click the drop-down next to your name, and select My Activities from the drop-down.
Click Contributions or Following.