TheraNest accepts Visa, MasterCard, American Express, Discover, Diner‘s Club, and JCB credit cards. TheraNest does not accept debit cards, and attempting to process a payment with a debit card will result in an error message and a failed transaction.
This includes HSA (Health Savings Account) cards and FSA (Flex Savings Account cards).
- HSA and FSA cards must have a Visa, Discover, Mastercard or American Express logo on the card. We are only able to accept credit cards, not debit cards.
- HSA or FSA Card companies might prevent a charge from processing due to settings in place by the card issuer. If this happens you will receive a decline message upon processing. A call from the Client to the card issuer can help resolve. TheraNest Merchant accounts are set up to accept these transactions which are coded under Merchant Category Code (MCC).
Reach out to our Credit Card Support Specialist if you need additional support.
NOTE: We are currently unable to process international credit cards.