Permissions You must have Organization Administration Permissions.
If you enrolled your Payers prior to 5/1/21, you will process and that enrollment with Madaket. This article covers what to do when a Payer has been approved.
IMPORTANT: If you enrolled your Payers on or after 5/1/21, you will process that enrollment with Change Healthcare. Click here to see what the next steps are when Payers are approved with Change Healthcare.
Accepted Enrollment FAQs
- WHEN? When will I know if my Enrollment is Accepted?
Enrollment times can vary depending on the Insurance Company. Some Enrollments have an immediate approval time, while others can take longer than 45 days. The average time for approval is 10-20 business days. See what Payers you will have to wait for approval for.
- HOW? How will I know when my Enrollment is Accepted?
You will receive an email from TheraNest OR the Payer. If the Payer notifies you that you have been accepted, please email TheraNest at firstname.lastname@example.org to let us know.
- Will I get my ERAs for old Claims that I submitted before I signed up with TheraNest?
We support all ERAs for any Claims you submitted from TheraNest. If you submitted claims outside of TheraNest, those ERAs will not pull into your account.
Accepted - What's Next?
Yay! Your Enrollment has been accepted. You've got a couple more steps to finish before you are fully setup with Claims in TheraNest.