Deactivate a Staff Member

 Permissions: You must have Administrator Permissions or higher. 

 Deactivating a Staff Member immediately deactivates their account and prevents them from accessing TheraNest again.  

IMPORTANT: Deactivating a Staff does NOT automatically remove them for Subscriptions. After a Staff Member is deactivated you will need to manually remove them from appropriate Subscriptions.

Jump to Section [Deactivate Staff Member] [Remove Staff from Subscriptions] [Deactivate Administrator]

Deactivate a Staff Member

1. Click Staff tab in primary navigation bar.
2. Click Deactivate button next to appropriate Staff name.
   

   NOTE: If the Deactivate button is greyed out it means they have Administration Permissions in TheraNest. You must remove those Permissions first. See below.

3. Click the Deactivate button next to the staff member's name. Staff Member is immediately deactivated.
   

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Remove Staff from Subscriptions

1. Click Organization tab in primary navigation bar.
2. Click Manage Subscriptions in side menu and select appropriate Subscription. 
3. Remove appropriate Staff Member.
   

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Deactivate an Administrator or Organization Administrator

Before you Deactivate an Administrator or Organization Administrator:

• If the Administrator is the Subscription Owner, it is important to transfer that Subscription Ownership to another Organization Administrator.
• To deactivate an Administrator you first need to remove their Administrator Permissions in TheraNest.

1. Click Staff tab in primary navigation bar.
2. Click Permissions button next to appropriate Staff name.
3. Deselect Administration and Organization Administration Permissions.
4. Click Save Permissions button.
5. Then follow steps above to deactivate.
   

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