Telehealth Subscription is an optional, HIPAA compliant, add-on service with your monthly TheraNest Subscription. There are two different plan options:
- Individual Plan - Is per therapist per month for one on one unlimited sessions. This plan allows for two participants in a given Telehealth session, the therapist and the client.
- Group Plan - Is per therapist per month. This plan allows Telehealth sessions for up to 6 participants (including the provider). You can have multiple staff on these sessions as well.
Jump to Navigation [Subscribe to Telehealth] [Customize Telehealth Virtual Waiting Room]
Subscribe to Telehealth
Once you have subscribed to Telehealth, added Staff Members will now have access to schedule a Telehealth session.
- Go to Organization tab in primary navigation bar.
- Click Manage Subscription on side menu.
- Click the Telehealth Subscription tab.
- Choose either Individual or Group Telehealth plan from the dropdown.
- Search for and Add Staff in Active Telehealth Staff sections.
- The Staff Member will appear as Added.
- Click Subscribe green button to complete process.
- A Confirmation screen will display to let you know that you will not be charged immediately.
- Click Update My Subscription.
Once you have successfully added a Staff Member, the staff will now have access to schedule a Telehealth session.
Customize your Organizations Telehealth
Enter desired customization and click Update when done.
- Telehealth Title - This appears on the Telehealth Window and on the calls to action for the Telehealth feature throughout the platform.
- Virtual Waiting Room - This message appears on the waiting room screen where a Client enters a session.
Next Steps
- Read our Telehealth Overview
- See the Telehealth Workflow - Schedule and run Telehealth Appointments