You can pay for your TheraNest subscription via your bank account or a credit/debit card.
NOTE: We do not store or log any financial or card details anywhere on our system. The details collected to make any payment are taken in a secure manner and passed directly to Plaid. The safeguarding of your financial details is the responsibility of Plaid.
ACH Payments are currently only available for US customers.
Jump to Section [Add Payment Method] [Change or Update TheraNest Payment]
Add Payment Method
- Click the Organization tab in primary navigation bar.
- Click Manage Subscription.
- Click Add Payment Method button.
- Select Payment Method:
- Click Add Card Info to pay by Credit Card. Then follow screen prompts to add required information.
- OR Click Add Bank Info to pay by Bank Account. You will be navigated to a secure Plaid interface where you can enter required Bank information.
- Once payment information is added, it will display under Manage Subscription > Update Payment button.
NOTE: Adding ACH information may take up to 15 days to process. When adding a checking account, a micro-deposit will be made to verify your account.
Switch or Update Payment Method/Information
You have the ability to update existing payment information (i.e. you need to update to a new credit card or bank account), or you can switch payment methods.
- Click Organization tab in primary navigation bar.
- Click Manage Subscriptions in side menu.
- Click Update Payment Method button.
- Current Payment Method displays.
- Click Change Payment Method button.
- Select Payment Method:
- Click Add Card Info to pay by Credit Card. Then follow screen prompts to add required information.
- OR Click Add Bank Info to pay by Bank Account. You will be navigated to a secure Plaid interface where you can enter required Bank information.
- Once payment information is updated, it will display under Manage Subscription > Update Payment button.